Traditional Check-in Plus Compelling Innovations
"Check-In makes it easy for us to generate facility usage reports so we understand our staffing requirements and our future equipment needs.
BSDI really helped us out by modifying the software to permit our participants to create their own accounts at their first check-in. With
over 12,000 participants, this was a huge service: we did not look forward to entering all of these people by hand!"
Steve Reichert
Lackland AFB Fitness Program Manager
SDI's check-in system will monitor participants as they arrive at your facility and produce a wide array of reports to help you
manage the facility and encourage attendance. It offers photo IDs using any digital camera, expiration warnings, and waiting messages
for your participants when they check in. The software can work with our own check-in scanner and most other ID scanners on the market.
If you require paid memberships, please note that Check-In works with BSDI's Retention Manager to ensure that only members in good standing are permitted entry. While you can record
basic membership start and expiration right in Check-In, all other membership features are handled by Retention Manager.
While covering all of the classic check-in features, our system also features a broad range of attendance management reports to help you understand your facility:
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Gross attendance
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Attendance by group
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Attendance by new versus established members
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Expired memberships
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Memberships expiring soon
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Participants with low attendance
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Participants not attending at all
Check-In is also unique in having a truly inviting, attractive screen design
that will speak volumes about the quality and sophistication of your facility
(shown below in a reduced size version). Note that the services list is
configurable and will even show classes at your facility only when they are
about to start.
A Personal Touch
Staying in touch iwth your members - their interests, goals and needs - is the
very cornerstone of intelligent client service. With hundreds of members,
however, it can be very difficult for your staff to remember each one.
BSDI's Check-In station features a unique "recent check-in" list, available only
to staff members, that shows each recent check-in together with information
about the member's goals, interests and todays activities. Emergency
contact information is also just a click away. The idea is to ensure that
your staff members have a simple way to refresh their memory about each member
so they have a pretext for connecting with them, helping them, and earning
their commitment to your facility (this feature screen is too large to display
here but can be seen in our online or downloadable demo).