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The BSDI Version 10.19 setup program.  If you are running an earlier V10 software release, please download this release to your computer and install it. If you are currently running a version prior to version 10.6 then click here before proceeding.

Click here to download the BSDI Client Update Instructions.

Note: if you are running on multiple computers on a network, you will need to run this patch on every computer that currently runs a BSDI client application.

While this is a minor upgrade it is very important that you update your system since there are a number of issues that are resolved by this release.

Retention Manager Recurring Appointments: As part of the v10.12 update, existing recurring appointments will be converted to non-recurring appointments. This is necessary to fix a bug with these types of appointments. For example, if a participant had a recurring appointment for which there were 8 appointments remaining, then these 8 recurring appointments will be converted to 8 single appointments. You will notice the recurring arrow has disappeared from these appointments. New recurring appointments will be created as before, and these appointments will display the recurring arrows. (Please note that the update will convert existing recurring appointments for the next two months. Any recurring appointments after that time will have to be re-entered.)

To perform the installation, click the link and, in the window that appears, select "Save." In response, your computer will ask you where to save the file and give you a file management window. Using this Window, navigate to a directory that you will not forget or, better yet, just keep pressing the "Up" button until you reach the "desktop" and install there. When the download is complete, locate the file and double-click it to upgrade your Fitness Analyst V10 installation.

QuickBooks Integration Program. If you are running Retention Manager and Integrating with QuickBooks, download and execute this file. During the installation accept all the default selections and settings.

Note: Only execute this file if you are experiencing problems with the integration. Execute this file only on the PC that is running both Retention Manager and QuickBooks.

Additional QuickBooks Integration Program. If you are running Retention Manager and Integrating with QuickBooks, download and execute this file. During the installation accept all the default selections and settings.

Note: Only execute this file if you are experiencing problems with the integration, and you have already downloaded, and executed "QBFC3_0Installer.exe". Execute this file only on the PC that is running both Retention Manager and QuickBooks.